Shipping policy
Shipping Policy – LUVIO
Thank you for shopping with LUVIO. We are committed to delivering your orders quickly and safely.
1. Order Processing Time
All orders are processed within 1–3 business days after confirmation. Orders are not shipped on Sundays or public holidays.
2. Shipping Time
- Standard delivery time: 3–7 business days (within Pakistan)
- Delivery times may vary depending on your location and courier service.
3. Shipping Charges
Shipping charges (if any) will be calculated and displayed at checkout before you complete your order.
4. Cash on Delivery (COD)
We offer Cash on Delivery (COD) across Pakistan. Please ensure you provide a valid phone number so our team can confirm your order.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or email (if applicable) to track your parcel.
6. Delivery Delays
While we aim to deliver within the estimated time, delays may occur due to:
- Weather conditions
- Public holidays
- Courier service issues
LUVIO is not responsible for such delays but will assist you in tracking your order.
7. Incorrect Address
Please ensure your shipping details are correct. We are not responsible for orders delivered to incorrect addresses provided by the customer.
8. Damaged or Lost Packages
If your package arrives damaged or is lost during transit, please contact us immediately so we can assist you.
9. Contact Us
If you have any questions regarding shipping, feel free to contact us:
Email: umarhab6t@gmail.com
Phone: 03274521411
Thank you for choosing LUVIO!